Data Quality & Integrity

We ensure data quality and integrity through our Verification Oversight and Quality Assurance strategy. You can read all about this strategy below.

SLCP commits to nurturing, maintaining, and evolving a Program that delivers credible, trustworthy, quality data enabling integration, comparability and insights. 

SLCP Quality Assurance Framework & Strategy

 

Verification Oversight Organization (VOO)

Overarching body responsible for ensuring integrity of SLCP verification and quality of verified assessment data.

 

    • Eligibility and selection (e.g., e-learning trainings and entrance exams for Verifiers)

    • Status maintenance (e.g., continual training, VB systems checks)

    • Performance scoring and monitoring (e.g., Integrity Oversight Program, VB scoring)

    • Ongoing engagement and support (e.g., helpdesk support, online Q&A knowledgebase and quarterly calibration webinars)

    • Identification of quality issues through automated quality checks (e.g., automated flagging systems) and on-site activities (e.g., shadow, duplicate and counter verifications)

    • Management of identified quality issues (e.g., corrective action requests (CARs), corrective action plans, ongoing engagement with VBs, addenda and edits)

    • Management of bribery and unethical behavior (e.g., reporting, investigating and tracking activities)

Find out more here.

    • Stakeholder QA program (brands and standard holders)

    • Feedback mechanisms (e.g., user feedback, complaint forms, verification disputes)

    • Verification Oversight Technical Advisory Committee (TAC)

    • Collaboration with other schemes

  • You can find a summary of all quality assurance activities and outcomes in this publicly available dashboard.

  • If you would like to provide feedback on a specific verified assessment report, please complete this form.

The principles of data quality and integrity are also embedded in all aspects of SLCP’s design, set-up, and operations:

 

Program governance

SLCP has a transparent and inclusive governance model that encourages signatory ownership of the CAF to ensure that SLCP verified data meets signatories’ expectations on quality and integrity. The SLCP Council is elected by signatories and representative of the signatory base. Signatories can also participate in a range of Technical Advisory Committees. Find more information here.

Operations

SLCP offers free e-learning to all SLCP users and stakeholders to drive accuracy and quality during the assessment process. Facilities, Verifiers and end-users are provided with ongoing support through the Helpdesk and QA Knowledgebase. SLCP also has a public facility page showing the assessment status of every facility to promote transparency.

Data hosting and sharing

SLCP has a unique data hosting and sharing system that promotes comparability and enables integration of quality data. SLCP ensures that only credible data enters the system by requiring verification and conducting several automated quality checks. All SLCP data is securely stored in the Gateway, built by the International Trade Centre (ITC), a UN agency. You can find out more here.

Communications and stakeholder engagement

SLCP maintains its multistakeholder approach by regularly engaging with and updating signatories through events, email newsletters, reports and the Signatory Portal. SLCP establishes partnerships and steers collaborations with trusted industry stakeholders to drive continuous improvement of data quality and integrity.

Data Insights

Using data analysis and reporting, SLCP offers a transparent review of its progress and impact, along with insights based on quality data that can inform efforts to improve working conditions in supply chains.