What can we do better?

SLCP is striving to provide the best service and assistance to our stakeholders. Have you experienced difficulties with SLCP and would like to raise a complaint, please use the form below. Your message will be treated confidentially by the SLCP Secretariat. Please leave your contact details if you wish us to get back to you to. You can expect to receive an initial response to your complaint within ten working days.

Note: Please be advised that complaints regarding the assessment tool should be directed to our Helpdesk. If you are a facility and would like to raise a complaint about a specific SLCP verification, please follow the instructions on the SLCP Gateway.

Thank you for helping us make SLCP even better!