Interested in applying for this job? Please send your CV and motivation letter to SLCP_SupportTeam latest 1 May. 

 

Are you ready to work on a groundbreaking program that has the potential to move the needle in the social and labor landscape in global supply chains?

 

Position Description

Senior Technology Manager, reporting to the Executive Director SLCP

 

Employment, organization set-up and location

The SLCP has its own independent governance, strategically steered by a Council elected from and by SLCP signatories. The Sustainable Apparel Coalition (SAC) supports the SLCP secretariat. For this job the SAC will be the formal employer and will give administrative and logistical support to the Program and its staff.

The Senior Manager will work directly with colleagues in the SLCP Secretariat: the Executive Director, Senior Managers in other fields, and support staff.

The SLCP Secretariat actively collaborates with its signatories (190+ including some of the leading brands, manufacturers and organizations representing other stakeholders), to implement a converged assessment framework (CAF). The work is guided by diverse Technical Committees, consisting of signatories.

The Senior Manager will be part of the SLCP team and will report to the Executive Director, who is based out of Amsterdam, holding offices in the Fashion for Good Center. The Senior Manager will be based in Amsterdam. The employment is based on a 40 hour work week (8 hours a day).

 

Minimum educational level

  • 4-year bachelor/master degree or equivalent in an program management intense field; advanced degree in relevant field strongly preferred (e.g., MBA).

 

Minimum experience

  • 8+ years of working experience of which 5+ years in a management role.
  • Experience in retail, corporate responsibility, and/or human rights and environmental programs preferred.
  • Experience in non-profit/membership type organization preferred
  • 5+ years of experience in IT solutions systems management and operations throughout their lifecycle, including
    • user needs analysis and requirements management,
    • working with both technical and functional system specifications,
    • integration with 3rdparty systems,
    • data management, reporting
    • providing end-user support
  • Specialized training on relational databases preferred.

 

Responsibilities

Ongoing enhancement and evolution of the SLCP semi-decentralized model of data hosting & sharing. This includes:

  • Present risks and opportunities of the current SLCP system architecture and proposals with implications for continuous improvement
  • Understand program needs and manage existing and new requirements for the solution (Specs documents, Business Rules).
  • In consultation with SLCP users (including facilities, verifiers, Verifier Oversight Organization) prioritize and implement additional features to the SLCP system architecture
  • Partner with the Gateway/ITC and Accredited Hosts, as well as other strategic partners to optimize the SLCP system architecture (including functionality, integration and data exchange patterns, accuracy, and access continuity)

 

Specifically, this covers:

  • Engaging with facilities, verifiers, brands and Accredited Hosts to identify opportunities to continuously improve the SLCP ecosystem
  • Defining and presenting these opportunities, along with the risks, costs and other implications of implementation
  • Understanding program needs and managing existing and new requirements for the solution (Specs documents, Business Rules).
  • In consultation with SLCP users (including facilities, verifiers, Verifier Oversight Organization and Accredited Hosts) prioritize and implement additional features to the SLCP system architecture
  • Define, maintain and own a roadmap of agreed future system enhancements, and put in place a robust plan to deliver them in a timely and cost-effective way. This will require engagement with all technical partners to reach consensus.
  • Define, maintain and own a roadmap for partnerships for the growing SLCP eco-system, including Gateway/ITC and Accredited Hosts
  • Optimize the SLCP system architecture (including functionality, integration and data exchange patterns, accuracy, and access continuity)
  • Ensure all partners in the SLCP ecosystem meet their SLA commitments for system performance and availability (partner onboarding, support, testing and accreditation)
  • Act, and be recognized, as the technical owner of the SLCP ecosystem, ensuring that it continues to meet the evolving and changing requirements of all stakeholders

 

Qualifications:

  • Diplomatic, convincing, energetic, flexible and enthusiastic personality
  • Eager to learn and open minded
  • Strong project management and ability to effectively juggle multiple projects at once
  • Analytical skills and experience in a strategy setting and performance monitoring– ability to translate the organization’s objective into concrete actions and KPIs
  • Excellent interpersonal and problem-solving skills
  • Demonstrated competence in facilitating groups while bridging different perspectives
  • Experience working with people from a variety of cultures and backgrounds
  • Effective (English) written and verbal communication skills
  • Attention to detail and high level of accuracy
  • Enjoys a fast-paced, dynamic, challenging work environment
  • Team player prioritizes his/her work based on the needs of the organization and its signatories and ready to ‘go the extra mile’
  • Is willing to travel within and outside Europe
  • Experience (hands-on and strategic) in the implementation of programs (including training development and roll-out, organizing support)

 

Specifically to contents of work/Technology:

  • Strong working software knowledge (MS Access, Word, Power Point, and Excel – preferably including macros and VB scripting)
  • Familiar with various IT concepts and recent developments involving globally distributed systems, remote computing, web applications, IT systems integration, API definition and management, document and relational databases, working with JSON data
  • Experienced working with external partners and third-party connected systems
  • Ability to work with user needs and requirements (identification, prioritization, impact analysis…) and transforming them to functional and technical specifications
  • Systems knowledge and familiarity with complex databases (Working with and manipulating large data sets)
  • Able to understand technological issues and collaborate with IT experts to identify problems, independently solving minor/routine problems and escalating more complex issues as appropriate
  • Strong technical knowledge of, and experience developing, score cards and reporting data insights
  • Ability to analyze large data sets, cull relevant insights/interpret trends, and present complex information in an understandable and compelling manner

 

Interested in applying for this job? Please send your CV and motivation letter to SLCP_SupportTeam latest 1 May.